FAQ
Shipping & Delivery
Q: How long does shipping take?
A: Shipping times vary depending on your location:
A: Shipping times vary depending on your location:
- USA & Canada: 6-15 business days
- UK & AUS: 6-15 business days
-
Rest of the world: 6-20 business days
We’ll send you a tracking number as soon as your order ships!
Q: Can I track my order?
A: Absolutely! Once your order ships, you’ll receive a confirmation email with a tracking link. You can check the status of your delivery anytime.
A: Absolutely! Once your order ships, you’ll receive a confirmation email with a tracking link. You can check the status of your delivery anytime.
Refunds & Returns
Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in resellable condition. Please contact us before sending any items back.
A: We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in resellable condition. Please contact us before sending any items back.
Q: How do I request a return or refund?
A: To request a return or refund, email our customer support team at Support@trybelleza.shop with your order number and the reason for your return. We’ll guide you through the process.
A: To request a return or refund, email our customer support team at Support@trybelleza.shop with your order number and the reason for your return. We’ll guide you through the process.
Q: How long does it take to process a refund?
A: Refunds are processed within 5-7 business days after we receive and inspect your return. The refunded amount will be credited to your original payment method.
A: Refunds are processed within 5-7 business days after we receive and inspect your return. The refunded amount will be credited to your original payment method.
Orders & Payments
Q: Can I change or cancel my order?
A: If your order hasn’t been processed yet, you can request changes or cancellations by contacting us at Support@trybelleza.shop. Once it’s shipped, we’re unable to make changes.
A: If your order hasn’t been processed yet, you can request changes or cancellations by contacting us at Support@trybelleza.shop. Once it’s shipped, we’re unable to make changes.
Need More Help?
If you have additional questions, feel free to contact us at Support@trybelleza.shop. We’re happy to assist you!